Our Hospital - Services and Facilities

Calvary Hospital offers a range of service to our patients and visitors.

PASTORAL CARE / CHAPLAINCY SERVICES / CHAPELS

Pastoral Care
Our Pastoral Care staff are committed to supporting our patients and their families. We understand that admission to hospital can be a time when you might feel the need to talk to someone whose only concern is to listen to you and to help you work your way through your feelings.

This is done with an awareness of God's presence and love for each one of us. The Pastoral Care staff respect each person's beliefs and their aim is to provide support, no matter your religion. They will liaise with a minister of your denomination at your request and ensure that you have the support of the Sacraments, as you wish.

Chaplaincy Services / Chapels
Patients and visitors of all denominations are welcome to visit the Mary Potter Chapel situated on the second floor of the St Anne's Wing for meditation or prayer. Mass is celebrated daily at 9.00 am.

The Chapel of the Maternal Heart of Mary is located adjacent to the general Hospital and patients are welcome to come to the celebrations of Mass. Mass times are as follows:

Monday - Friday 8 a.m.
Saturday 9.30 am.

If you require Chaplaincy services, please call reception by dialling 9.

HOLY COMMUNION

Holy Communion for Catholics is distributed daily. communion is available for those of other denominations. Please see the Pastoral care staff or ask a member of the nursing staff.

OTHER SERVICES AND FACILITIES

Calvary Coffee Shop
The Calvary Coffee Shop is located on the ground floor. Snacks and meals and a variety of goods including newspapers, magazines, confectionery, toiletries, gifts and flowers are sold at the Coffee Shop. Visitors are welcome to order and purchase meals and refreshments. A trolley with newspapers, magazines and snacks operates to all areas between 9.00 am and 10.00 am seven days a week.

The Cafeteria Hours area as follows:

8.00 am – 5.00 pm Monday to Friday
9.30 am - 3.00 pm Saturday
10.00 am – 2.00 pm Sunday

Garden & Outdoor Areas
All patients and visitors are welcome to take advantage of the hospital’s restful outdoor areas which include the garden, courtyards, the western terrace (off St Anne’s Wing) and St Gerard’s balcony.

Communications
Postal address: PO Box 618 (Hardy Avenue), Wagga Wagga 2650
Telephone: 02-69253055 or 02-69232200
Facsimile: 02-6925 4885
email:

There is a daily mail delivery service between Monday – Friday. Mail addressed to you will be delivered to your room.
Postage stamps are available for purchase from the Coffee Shop. If you wish to post other items, please see the Ward Clerk on your Ward or dial 9 for Reception.
Public telephones are available in the St Anne’s lift lobby and on the Ground Floor adjacent to the Coffee Shop.
There is a telephone at each bed. Family and friends may call the Hospital number, tell the operator your name and they will be connected to your phone. Alternatively, most beds have direct in-dial facility – the direct number is displayed on the wall near your telephone. On the day of your surgery your calls will be automatically diverted to the Nurses’ Station. If you wish to rest at any time during your hospitalisation, please contact Reception (by dialing 9) – they will hold your calls until you advise differently.
Local, STD and ISD calls can be made from your bedside telephone: dial 0, wait for the tone, then dial your number. If you have any problems with your telephone service please see the Ward Clerk on your Ward or dial 9 for Reception.
Facsimiles may be forwarded to you and will be delivered to your room as soon as practicable. A complimentary facsimile facility exists for patients who need to send or receive facsimiles. A member of the Patient Services Staff can assist you with this service – for enquiries please ring Reception (9).
Patients can receive messages sent via internet e-mail addressed to: . It is important that e-mail sent to you is clearly identified with your full name.

Laundry Facilities
A patient laundry is located on both St Anne’s Wing and St Gerard’s Wing for the laundering of small personal articles.

Parking
Parking is available adjacent to the main Hospital building as well as in the two car parks near St Gerard’s Wing. Visitors are permitted to park at the main undercover entrances at the General Hospital or St Gerard’s Wing whilst dropping off or picking up patients. Spaces for Disabled Parking are located at both the main and St Gerard’s Wing.

Taxis
The Reception Staff can phone for a taxi for you if required.

Smoking And Alcohol
Restrictions on smoking and alcoholic beverages throughout the hospital are based on health, courtesy, legal and safety considerations.

Alcoholic beverages are served with the evening meal if requested – patients and visitors are not permitted to bring alcohol to hospital except with the permission of the Nurse Unit Manager.

As smoking is detrimental to good health and also a fire hazard, patients and visitors are not permitted to smoke within the Hospital.

Smoking is allowed in designated outside areas – please check with the Nursing Staff.

Radio
Your radio is operated by the handheld patient call system. The radio stations (2AAAFM, FM93, 2WG and ABC Radio Riverina) are received through the television set, channels 11 – 14. Operational instructions for use of television and radio are located in patient lockers.

Television
A colour television is provided for each patient free of charge. Television service received Austar Channels Fox 8 (1), Music Max (2), Discovery Travel and Living (3), Fox Sports 1 (4), Fox Sports 2 (5), as well as regular channels SBS (6), ABC (7), Prime (8), WIN (9), Capital (10). Channels 15 and 16 receives in-house videos and patient educational videos – if you require further information regarding these please ask the Nursing Staff.

Pharmacy
The Pharmacy is not a retail pharmacy and is only able to dispense medication on hospital prescriptions. The Pharmacy dispenses medications for use while you are in hospital and when you leave. Our pharmacy staff can answer any questions you may have about your medication.

Florist
Flowers are available from the Calvary Coffee Shop or delivered by an external florist.

Justice Of The Peace
There are Justices of the Peace (JP) on staff who can assist you if you require their services. Phone the Calvary Switchboard if required.

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